7 Words - A Personal Development System
No   ·   Hello   ·   Thanks   ·   Goodbye   ·   Please   ·   Sorry   ·   Yes

Business Meetings in 7 Words

January 02, 2011    Leave a comment

The Problem

 Research into meetings has determined some quite alarming data 

(refer to http://www.effectivemeetings.com)

Professionals who, in meetings:

doze  39%
daydream 91%
do other work 73%
fail to attend in full 95%

The Realisation

There are 7 different types of meetings

NO type meetings

These No meetings are to do with statements of authority, making rules explicit, mutuality of respect, testing of power, revision of borders, and setting down markers to provide for peaceful co-existence. Anything to do with boundaries, enforcement of authority, determination of identity, discovering truth and whether to say No.

Examples might include military parades, armies face to face at the frontier, school assemblies, unpleasant dutiful family dinners at Christmas or Thanksgiving, and the aspect of AGM’s that is required by law and relates to the determination of exactly who has rights and duties.

HELLO type meetings

These are mostly to do with reports and discussions, hand-outs, debates, lectures and presentations, measurements, assimilation and questions.

Such things as informal conversations, weekly information updates, routine sales calls, brainstorming, marketplaces, trade shows, conferences and classes—where there is an exchange of information, an openness of attitude and no pressure to fulfil a goal. 

THANK YOU type meetings

These are meant to be enjoyed: social events, lunches, wine bar liaisons, tea-breaks, member-only groups, family outings, sport, occasions to dress up for, and of course the annual ‘Office Party’ where people are shown a little more appreciation and given the opportunity and even encouragement to do what usually they would not.

GOODBYE type meetings

These include things like: identifying problems, looking for options, reaching decisions, announcement, judgement and termination. We can think of these as the ‘nitty gritty’ ones and are often intense and confrontational, which can be good if contained properly; they often stand out as watersheds. Opposite points of view are populated and battles take place—imagine the police and the demonstrators meeting on the streets.

There is great danger that the issues themselves are subordinated to the egos of the participants—who can behave like stags locking horns. Board meetings, management meetings, wars and legal questions either behind closed doors or in court are all examples.

PLEASE type meetings

These happen when we are trying to persuade others and win their cooperation. Examples include rallies, promotional gatherings, launches, sales visits where persuasion is paramount, and worshipful congregation. We would look for agreements, deals, co-opting, sweeteners, partnership and healthy negotiations where each is mutually looking to please the other.

SORRY type meetings

Things like inspection, official enquiries, trials, corrective measures, penalties and reprimands come under this heading. Discipline is subject to scrutiny at meetings like annual staff reviews, official  tax interviews, audit examinations. These are not the most popular type! Often to do with blame, although more properly the giving of constructive feedback about what is not working well.

YES type meetings

There are occasions when permission is required; application is made to a higher authority that allocates finance, building permissions or taxi licences for example. Often there are stages to go through: reasons given for refusal, discussions about overcoming objections, finding harmonious compromise, determination of any underlying, hidden issues, reapplication, costs and fees payable and generally proof of one’s deference to the authority. Also aspects of the AGM are Yes-like, particularly the voting power of the shareholders.

The Solution

In every meeting there are 7 quite different things going on—and a truly aware manager will be able to address all of them.

Types / Aspects of Meetings

Marking boundaries

Exchange of information and attention

Engendering rapport

Taking decisions

Intending to persuade

Needing to account for behaviour

Getting the okay

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7 Words Concepts

Without changing how we think, how can we expect to get different results?

Management mastery using 7 Words is about the journey from No to Yes being a delightful expression of wisdom and pragmatism.
The 7 Words System is a new method of management.
Masterful management requires us to expect the unexpected and manage it masterfully.
7 Words is a fluid and a neutral framework that can uncover the underlying dynamic in any situation so that a complete appraisal is made possible and nothing is overlooked.
The way I am needs to change from being a problem to being the solution.
7 Words can uncover a deeper understanding of exactly what’s going on, and what action it is most appropriate to take.
To change your circumstances, you’ll need to change yourself.
Our recognition of what we call a problem is simply a springboard towards finding imaginative and creative solutions to express our purposes and principles.
The answer to any question is contained within the question, as long as the question is properly stated.
7 Words can unlock any situation’s hidden logic and avoid the pitfalls of omission, confusion and deceit.
There is an underlying order of 7 that informs everything.
It is a rare and powerful gift to be able to see under the surface and identify the truth of a situation. Those who can have the edge.
There are 7 interactive elements to all situations.
Errors of omission are almost certain without the awareness that 7 Words creates.
This system sets out seven fundamental life aspects, which are necessary and sufficient to describe anything that goes on.
Our civilization, our very humanity depends upon accountability.
With words people can be persuaded of anything.
Words have power.
Words, thoughts, language, beliefs and ideas are inter-connected.
How we speak, how we think and how we act are all bound up together.
Is it our purpose to deceive—or to develop a true and deeper mutual understanding?
If language is corrupted then thinking cannot be otherwise.
It is both physically and psychologically healthy for us to speak clearly and truthfully.
To move towards a more peaceful society, we need to become clearer and more straightforward in our speech and thoughts.
We mostly do not say literally what we mean.
Let the problem direct us towards the solution.
As soon as we put our hearts into it something special unfolds.
If we want changes in our circumstances, then we need to make some changes inwardly too.
What was, is no more.
The work we are engaging with has to begin with ourselves.
7 Words can be applied at any level whether this is personal, corporate or global.
The main task is not really to affirm what we want; it is to clearly define what we don’t want.
The failure to define a problem correctly is the overwhelmingly most frequent reason for not finding a solution.
It’s so important to step back and consider things as they really are.
The absence of a quality is an aspect of that quality.
What appears to be a sloppy or meaningless use of words may well be a completely correct use of words to express sloppy or meaningless ideas.
If humanity would only release guilt and blame, what a joyful day that would be!
In business only two types of significant personal activity exist—individual activity and meetings.
Whatever category a meeting falls into, in every case there are seven quite different things going on—and a truly aware manager will be able to address all of them.
A group needs clear definition to operate effectively.
Images notwithstanding—who, actually, are we?
There’s no defending a false position.
Our attitude to service is the quintessence of our identity.
Energy follows attention.
The immediate circumstances speak truly of who and what we are right now.
Focus, focus, focus!
There are only two basic attitudes of perception—trust or suspicion.
Attention has attitude.
We reap what we sow.
The best feedback is our mistakes.
What makes the world a better place are qualities like warmth, gentleness, understanding, clarity and honesty.
Let people know they are appreciated.
Giving is an aspect of abundance. It attracts abundance.
‘I’ll scratch your back even if you don’t scratch mine’.
A decision cuts.
A detailed proposal is critical to the realization of an idea.
Clear intention is stated in specific terms.
Reward imagination—it’s very precious stuff.
Let us be moved towards vast possibilities!
Mistakes can be seen as useful information inputs, rather than as opportunities to blame.
‘I choose it, therefore it is!’
We call contracts agreements but they’re not, they’re acceptances.
Agreement occurs when two parties want the same thing; no negotiation or compromise is needed.
We have to find strategies to deal with Climate Change.
By reframing the problems we can try other ways to find solutions.
We say No! whenever our birthright of uniqueness is threatened.
We have learned how to produce things without learning how to dispose of them.
Vision is an horizon of the imagination.
We really do need to wake up now; the writing is on the wall.
If we continue to do what we’ve always done, then we will continue to get what we’ve always got.
‘Do I accept this 7 Words System? If so what do I do about it?’
Are you a sheep or are you a goat?
Give up what no longer challenges you to grow.
Without changing how we think, how can we expect to get different results?
There is evidence that thinking has an effect upon matter.
Without exercise, muscles atrophy—and so does will.
The ability to read the signs of change and respond immediately is a survival requirement.